Who we are
This website is operated by DocInjuryNetwork.com doing business as Doctors Injury Network ("we", "us"). Contact: info@docinjurynetwork.com, 1-800-872-7777, Chula Vista, CA 91910.
Effective date: January 1, 2026.
No patient health information (PHI)
This site is informational only. We do not collect or store protected health information (PHI). Patient intake is handled directly by member offices through their own secure channels. Do not submit medical details through this site's forms.
Notice at collection
In the last 12 months we have collected the following categories of personal information.
| Category | Source | Business purpose | Retention |
|---|---|---|---|
| Identifiers and business contact information (name, organization, role, email, phone, website, practice details, message) | You, through the contact, testimonial, join the network and claim listing forms | Responding to inquiries, reviewing applications and claims, sending confirmation emails | 1 year, or longer where required or permitted by law |
| SMS and email consent records (consent choice, timestamp, page URL) | You, when you submit a form | Documenting your consent to be contacted | 1 year, or longer where required or permitted by law |
| Internet activity with Analytics consent only: provider and ad event counts (for example profile views and phone clicks), Google Analytics data, device and browser type, referring page, random visitor and session IDs | Your browser | Measuring listing performance for member providers; understanding aggregate site usage and improving content | 1 year, or longer where required or permitted by law |
| Approximate location (state) derived from your IP address via ipapi.co, with Analytics consent only | Your browser and ipapi.co | Pre-selecting your state on the provider directory | Stored only in your browser for the session |
Third parties and service providers
Google Analytics: only with your Analytics consent; advertising features are off.
Google Maps, YouTube and Vimeo: embedded maps and videos load only when you click to load them or allow Marketing and embedded media; those providers may then set their own cookies.
ipapi.co: approximate location lookup, only with Analytics consent.
Resend: sends transactional emails such as form confirmations and staff notifications.
Supabase / Lovable Cloud: website hosting and database.
Lovable AI: used by our staff to translate listing text in the admin area only; no visitor data is sent.
OpenStreetMap: used by our staff in the admin area to look up map coordinates for listed offices; no visitor data is sent.
We use no advertising pixels, no session recording tools and no chat widget. Business contact details you submit may be shared with the relevant member office to route your inquiry.
Cookies
Strictly necessary storage remembers your language and cookie choices. Google Analytics loads only after you allow Analytics; until then, and if you reject, no analytics cookies are set. Embedded media loads as described above. Advertising cookies are never enabled. We never send names, emails, phone numbers or any health or injury details to Google Analytics.
Sale and sharing
We do not sell personal information and do not share it for cross-context behavioral advertising. We honor the Global Privacy Control (GPC) browser signal as a request to opt out. When you use the opt-out button on our Do Not Sell or Share page, we record the request (date, page, language, whether GPC was on, a hashed IP address and any email you choose to give) so we can honor and document it.
Sensitive personal information
We do not collect sensitive personal information through this site.
Your privacy rights
Depending on where you live, including California, you have the right to: know what personal information we collect, use and disclose; access a copy of it; delete it; correct inaccurate information; opt out of sale or sharing; limit the use of sensitive personal information; and not be discriminated against for exercising these rights.
To submit a request, email info@docinjurynetwork.com or call 1-800-872-7777. We will verify your request by matching the information you provide (such as the email address used on a form) with our records. An authorized agent may submit a request on your behalf with your signed permission; we may ask you to confirm your identity directly.
We will confirm receipt within 10 business days and respond within 45 calendar days. If we need more time (up to an additional 45 days), we will tell you why. If we deny your request, you may appeal by replying to our decision or emailing info@docinjurynetwork.com with the subject "Privacy appeal".
Children
This site is not directed to anyone under 16, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.